Civic Amenity Site (Waste & Recycling)

Covid-19 - Re-opening of the CRC’s

I can now confirm that we are starting a phased opening of our SCC from Monday May 11th. The plan has been agreed in accordance with the set of guiding principles, agreed by Cabinet which are set out below in order of importance:

1. The reopening of the CRC sites will not adversely affect kerbside collections
2. Social distancing measures will be in place at each of the CRCs that are opened
3. Queuing to get onto sites will be minimised

We will open in two phases. The objective of Phase 1 is to deal with the initial surge of ‘pent up’ demand by maximising throughput of the sites, whilst maintaining social distancing principles. To enable a high throughput and fast turn-around by visitors, only two materials will be accepted at the sites (green garden waste and black bag residual waste).

The predominant waste type collected at our CRCs at this time of year is green garden waste and we expect this to be the commodity that residents will most wish to dispose of at the CRC. Offering a further service for black bag residual waste will take pressure of the district and borough collection services which are already dealing with increased volumes of waste with people staying at home.

When re-opening the CRCs the need for social distancing will mean that access to a CRC will need to be carefully controlled with restrictions on the number of users on site at any one time and the application of a strict one-in one-out policy, once that limit is reached. The overriding objective is to protect the health and safety of both the SUEZ staff and members of the public.

We are devising highway management plans by site to control the traffic to reduce queuing, this will include the use of traffic marshals at some sites. We are also maximising where we can to accommodate queuing cars on the site.

In phase 1, the majority of residents will have a journey of no more than ten miles although some will unfortunately have to travel up to 13 miles.
We expect phase 1 to continue until we are confident we can more to phase 2 when we will accept more materials. The key is to be flexible for up to a month but it may be shorter or longer depending on the observed level of demand. We will be reviewing regularly. Detailed arrangements for phase 1 operation are set out below.
During phase 1 no vans, trailers will be allowed on the sites and no permit or residents checks will be undertaken to ensure compliance with social distancing requirements. In addition only one person will be permitted to exit the vehicle to load waste into the containers.
Also an important point to note is that there will be no assistance available to help any residents during phase 1 of the reopening plan to comply with the requirements for social distancing.

A press release will be issued on Tuesday morning and this will be followed with a communications campaign.

The opening hours for phase one will be;
Epsom and Leatherhead CRCs: opening hours: 9am-6pm, seven days a week.

Dorking closed.

Phase 1 reopening – detailed plan by site

CRC Opening hours Comments
Dorking Closed This is a small site with access directly onto Ranmore Road and limited internal queueing capacity. Traffic queuing issues have always been an issue due to the narrow road width.

Epsom 9:00 – 18:00 This site is located on an industrial estate and queues can be contained within the industrial estate although they will need to be managed so they don’t affect the businesses on the estate including the Epsom & Ewell depot for their waste collection fleet. A separate entrance for HGVs should prevent any issues for collection vehicle access.

Leatherhead 9:00 – 18:00 This CRC is collocated with a very busy waste transfer station and the narrow access road to both is also shared with the Grundon’s material recovery facility, Thames water sewage works and two residential properties. Traffic management will be challenging but we are working to ensure we can open and still service kerbside collection vehicles.

So what is acceptable at chargeable Community Recycling Centres? A kind resident who describes himself as a "Devoted Reader" has pointed out that the previous information on this page was out of date and therefore inaccurate. It's quite a task to keep up to date with all the changes - so apologies if you were mislead. The best thing I can do is offer a link to an information sheet published by Surrey County Council. This tells what can be recycled free of charge and what is chargeable. Visit Community Recycling Centre (CRC) charging waste scheme for the full details.

By the way - thanks David!

Fly Tipping

If you see fly tipping - report it. If you can get the registration number of the offending vehicle, even better. To report fly tipped material visit and click the Fly Tipping link.

For information on kerbsidef waste collection and recycling contact the Council on 01306 885001 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..


Recycle those items of furniture and kitchen white goods - don't just dump them


See the new furniture reuse network. The Surrey Reuse Network (SRN) is made up of a group of six charities across Surrey. It aims to find new homes for donated furniture and kitchen appliances, as well as offering training and employment opportunities and helping local families in need. Mole Valley Freecycle also helps to recycle unwanted items - details below.


Reduce unwanted 'junk' mail by registering with the Mail Preference Service.


Charity Collections

Many residents collect items on behalf of charities that they support. These items include

Silver Foil, Plastic Milk Bottle Tops, Used Postage Stamps and foreign notes and coin.

If any resident would like the above or other items collected delivered to him and is happy for his telephone contact details to be advertised here, please let the This email address is being protected from spambots. You need JavaScript enabled to view it. know and it will be put on the site.

Old mobile phones may be recycled to the Rainbow Trust Children's Charity in Cleeve Road, Leatherhead.

Don't forget that the Ashtead Peace Memorial Hall car park in Ashtead has recycling bins for the following items:-

Cardboard & Paper

Drinks cartons (Tetra Paks)


Clean Foil

Shoes & Textiles

Shoe Box (in pairs in bags please)


Computers and Old Hard Drives

Recent media coverage has shown that disposing of one's old PC can lead to personal information being recovered from the hard disk. Re-formatting or deleting files is not sufficient these days and there is software available to recover images from even re-formatted hard drives. According to the radio programme even hitting the drive with a hammer is not a 100% solution if the whole PC is being dumped.

The safer option is to "wipe" the hard drive using proprietary software. Some of this is free to download. The web site advised by the radio program is as follows:-


Recycle that furniture and those white goods - don't just dump them

You can recycle unwanted furniture and white goods via the British Heart Foundation and money raised from their resale will go towards that Charity's good work. Go to

New Rules for the disposal of electrical and electronic equipment.

What do the WEEE Regulations mean for householders?

WEEE is Waste Electrical and Electronic Equipment and includes items such as fridges, TVs and computers. It is one of the fastest growing waste streams; every year households in the UK throw away around 1 million tonnes of electrical goods.

New regulations about the way we manage WEEE came into force this year. The regulations apply to all companies who import, manufacture or re-brand electrical equipment in the UK. They also affect anyone who uses, sells, treats or disposes of WEEE.

The regulations aim to tackle the growing amount of WEEE that is disposed of by setting targets for recycling and making producers pay for treating and recycling end-of-life electrical. equipment.

What has changed at the Community Recycling Centres?

Next time you bring any electrical or electronic items to your Community Recycling Centre, please look out for the specially marked areas or containers for the different categories of waste.

The new legislation requires us to segregate this waste into five categories:-

Category A - Large domestic appliances such as electric cookers and washing machines

Category B - Fridges and freezers

Category C - Computer monitors and televisions

Category D - Fluorescent tubes

Category E - All other electrical and electronic waste.

The following types of household electrical and electronic equipment are covered by the WEEE regulations. They are products that need electricity for their main function. So for example, a gas cooker with a small electric clock would not be WEEE, because the main function (cooking) is not electrical.

  • Large household appliances, e.g. washing machines, freezers
  • Small household appliances, e.g. vacuum cleaners, sewing machines
  • IT and telecommunications equipment, e.g. computers, keyboards and mobile phones.
  • Consumer equipment, e.g. radios and TVs
  • Lighting equipment, e.g. lamps (excluding filament light bulbs)
  • Electrical and electronic tools, e.g. electric drills, electric saws
  • Toys, leisure and sports equipment, e.g. electric train sets and video game consoles

If an item is in good working order please keep it complete, as it may be suitable for reuse or refurbishment. If in doubt please ask a member of staff.

Alternatively if the appliance is in good working order and just surplus to requirements (for example a relative has died) contact the British Heart Foundation on 0844 499 4182. They will arrange to collect the items and check them then sell them on to raise funds.

Surrey Waste Management and Surrey County Council are working together to deliver a sustainable integrated waste management solution for the people of Surrey.

Surrey Waste Management Ltd.

Vine Court, Chalkpit Lane, Dorking, Surrey. RH4 1AJ

Tel: 01306 748 300

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Web:

Mole Valley faces a real challenge in the years ahead as they seek to reduce the amount of rubbish that we produce.

Surrey Waste Partnership launches new furniture reuse network

Looking for quality and quantity?

Give your house an affordable makeover

When you’re buying new furniture and products for your home, have you ever thought about visiting a reuse organisation?

Buying reusable furniture and kitchen appliances is great value, good for the environment and you might just find a hidden treasure.

The Surrey Reuse Network offers a wide range of good quality items at affordable prices. Made up of a group of six charities, the network aims to find new homes for donated furniture and kitchen appliances, as well as offering training and employment opportunities and helping local families in need.

Why not buy from a local reuse showroom?

You’ll find everything you need to make a house a home:

·       Fantastic savings – whether you buy a modern piece of flat pack furniture or a 100-year-old solid wood piece, you’ll be getting a bargain.

·       Excellent choice – new items come into the showrooms all the time so there is always a wide range to choose from.

·       Great quality – whether modern or old the items for sale are checked for quality and safety.

·       Hidden treasures  - one off pieces regularly feature and can add a unique sense of style to your home.

·       Good cause – buying from the network enables the community support it provides, helping families in need and enabling people to get back into work.

Did you know there’s an estimated 3,000 tonnes of reusable furniture and white goods that end up in Surrey landfill?

Why donate my unwanted furniture?

Find a new home for those items you no longer want or need:

·       It’s easy – a simple phone call is all it takes to donate.  A member of our friendly team will arrange for collection or you can drop it off if easier

·       Convenient – you will be given a 2 hour collection slot to fit in with when you’ll be at home.

·       Help on hand – staff from the reuse charities will help take the items out of your home, particularly helpful if you’re elderly or disabled.

·       Low cost – it will almost always be cheaper to have the items collected and taken away by a reuse charity than any other alternative.

·       Community benefit – your donation will help raise funds for the community work the charities carry out, helping families in need and enabling people to get back into work.

·       Green savings – buying reusable items saves them from going to landfill, which is both financially and environmentally costly.

Did you know?

You could pick up antique style armchairs for £60, a 4-piece table and chairs for £70, a sideboard for £30 and a tall lamp for just £5.

To find your nearest reuse showroom call 0800 082 0180 or visit

Mole Valley Freecycle

Don't forget you may be able to pass on your unwanted items by using Mole Valley Freecycle Service. Recently the group moved from Yahoo Groups to the site. To continue using the group, please join the group at the link below (or download the trash nothing app):