Railways & Buses

Information regarding Ashtead Station, the Level Crossing and transport in and around Ashtead.

Green Lane Crossing - Update

 The Residents' AssociationGreen Lane Crossing 2 is given to understand that Network Rail is to install new technology at the Green Lane Crossing to highlight those persons using headphones or a mobile phone and thus paying less attention to personal safety.

Following a relatively recent near-miss incident in which a young lady walked in front of a train because she was distracted listening to music on her headphones, this crossing has been chosen by Network Rail as one of the pilot sites for new technology.

Geo fencing allows Network Rail to flag a warning to users as they approach a level crossing. Basically, at 250 meters from a high risk crossing, if the users are using social media or streaming music, the user will get a gentle warning, at 100 meters they will get a more strident warning and at 50 meters they will get a message telling them to remove their headphones and out their device away.

A layman’s explanation of this system is that around the crossing there will be a ‘Virtual’ fence (imagine a doughnut with a bigger doughnut round it and an even bigger one round that). When you step into the biggest doughnut you get a general level crossing safety message but, only if you are on a social network already. The middle doughnut would give a bit of a stronger message and the smallest doughnut would advise you to take your earphones out and put your phone away.

It will never grab the users attention if they are not using their phones. It’s only delivered to people using their phones already. This means Network Rail can target it to our main high risk users. It is emphasised that this still does not negate the risk posed at Green Lane but will aid if and when applicable.

Bearing in mind the circumstances of the near-miss incident this can only make use of the crossing safer for residents.

The crossing is adjudged as High Risk due to the numbers of trains crossing and pedestrian usage. We understand there are on average 221 trains passing each day plus some 200+ pedestrian crossings.

This Right of Way crossing is an essential link between the north and south of Ashtead as evidenced by the average usage, and the Association is grateful to Network Rail for recognising this and seeking to improve safety without resorting to the draconian measure of seeking crossing closure which would be very unpopular.





Ashtead Station - Current News



Ashtead Station

Car park procedures for Ashtead Station

The car park now operates an ANPR system at the Station. Those wishing to buy weekly or daily tickets will need to purchase a ticket at one of the Car Park only ticket machines. Note - the station ticket machines and Booking Hall can no longer sell parking tickets. This means that the previous arrangement whereby parking was free after 4.30pm no longer applies.  One piece of good news is that the car park machines can sell the off-peak tickets that start at 2.30pm and extends until 03.59 the following day.

We are told told you can buy tickets in advance using Indigo’s web site https://uk.parkindigo.com/en/car-park/ashtead-station-car-park or download the Parking App (ConnectCashlessParking) if you have an Apple or Android Smart Phone. See https://uk.parkindigo.com/en/park-indigo-app.

However - please note that buying the tickets in advance does NOT guarantee you a space. If you buy the tickets online then turn up to find there are no spaces, you not only cannot park, but there's no refund on the advance tickets either. We learned of this only today (31/5/18). This being the case, what advantage is there to buying tickets in advance unless you are planning on travelloing at a time when you know from experience there will be spaces available. If travelling at other times it soumds as though it is better to arrive and hope there is a space, but leaving enough time to negotiate the vaguaries of the ticket machine whilst having enough loose change.

To use the car park as a regular or one-off user it is best to register yourself with ConnectCashlessParking. You can do this by downloading the App or telephoning 0345 434 8008 from your SmartPhone. You’ll need the Location Code (1200) plus Mobile Phone Number and create a Password. The App allows you to record your Debit/Credit Card Details. Once registered then paying for further parking visits is much easier. You can pre-book either via the web site www.connectcashlessparking.com or via the phone App. You can of course still buy on the day at the machines. The downside of pre-booking is that there’s no guarantee you will get a space. You can also park and then pay via the web site or App afterwards as soon as you can.

For those visiting the car park to drop-off or collect, there is a 20 minute "grace" period. If the train is late and you are in danger of overstaying that time we are told you can drive out and in again and the "grace" period starts again.

There is a new system for Blue Badge holders. This is the reply the ARA received from GTR re the Blue Badge procedure:-

As per the signs, blue badge holders will need to register with Cashless Connect initially and then when they park they will have to either text or call to register their parking. The blue badge also needs to be displayed whilst parking. Parking without a blue badge will mean that the vehicle is issued with a penalty notice (regardless of whether or not the parking is registered or not). As with payment within the car park, this should be made upon arrival at the car park, or as soon after as is possible. This can be done either via the phone, or by text, as advertised on the signs.

I have just called the number on the blue sign and although a recorded message it takes you through the process of registering your visit (you do need to be registered in order to use this service).

For Blue Badge holders the system is slightly more complicated and made more difficult if you don’t have access to a mobile telephone with SMS facility or a computer. For those with access to both you register as above using the web site or the App. As you enter your phone number and registration number plus the Location Code 9200 this records you on the system as a Blue Badge Holder for Ashtead. Once registered you just need to record your arrival by telephoning 0345 434 8008 and choose the amount of time you wish to park. I believe you can choose for up to a week. If using a Blue Badge (the already registered 9200 code identifies you as such) no payment is required – though you must still display the badge.

If you don’t have a smart phone or computer the procedure is more complicated. You can telephone 0345 434 8008 from your home phone to register, but you then have to telephone Indigo on 0330 1235 247 (Option 6) to advise them of your Registration Number. When next using the car park if you telephone 0330 1235 247 (Option 6) in advance (or as soon as possible after parking) they will record your arrival and registration number. Again you still have to display the Blue Badge.

All of the above information is as advised to us, and it would be helpful to learn from actual users whether the system as described is how it works and what pitfalls (if any) may be experienced. Please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it..

A few Premier Parking spaces are now available in the Car Park. These are reserved spaces and no doubt at extra cost and only for annual tickets.

London Bridge isn't falling down!

London Bridge isn't falling down!

The Residents' Association has received the following important information on the redevelopment of London Bridge station.

As a key part of the £6.5bn Thameslink Programme, Network Rail is rebuilding London Bridge station between now and 2018. We are undertaking this work whilst keeping one of Europe's most congested routes and busiest stations open for business. This will be challenging at times but we and the train operators are working hard to minimise the impact on you and our passengers.Rebuilding London Bridge will involve periods when parts of the station and services, to and through the station are disrupted. Our aim is to undertake as much work as possible when passenger numbers are at their lowest however it won't be possible to avoid significant periods of disruption to passengers.We are undertaking extensive passenger communications activity with train operators and TfL through a range of channels including exhibitions at London Bridge, along affected routes, and through print, broadcast, social and digital media. We are engaging with businesses and services (including Guys Hospital) located in and around the area surrounding London Bridge to help them inform their customers, visitors and staff.Our aim is to inform passengers and businesses well in advance of these proposed changes to enable people to plan alternative routes.

Significant changes in August and DecemberIn order to keep the station serving as many people as possible whilst we redevelop it, we are closing and redeveloping a few platforms at a time. This means that there will be a rolling programme of service and station changes at London Bridge between now and 2018.

During December 2014 and January 2015 there will be significant disruption to services. From 20th December 2014 until 4th January 2015 there will be no Southern or Thameslink services to or from London Bridge. From 5th January there will also be changes to Southern, Thameslink, London Overground and Gatwick Express timetables across London and the South East. Some Thameslink services will have fewer carriages.

From 5th January 2015 until January 2018 there will be no Bedford to Brighton cross-London Thameslink services to or from London Bridge

From 5th January 2015 until August 2016 Southeastern services to Charing Cross will not stop at London Bridge.

Cannon Street services will continue to stop at London Bridge. Some diversions will take place between Charing Cross, Cannon Street and Blackfriars.

There are other restrictions that will affect the Kent lines.

You are therefore advised to use National Rail services where possible to check your route as it may be necessary to take a different train or interchange en-route. If your journey is affacted by the Thameslink programme and you have a sason ticket you may need to update this to ensure it will be accepted at Transport for London ticket gates.

Check before you travel!

Please keep checking Thameslink Programme.co.uk for details.Do you require more information?If you would like to find out more about the Thameslink Programme, the work that we are undertaking and our plans to inform passengers please do not hesitate to contact me at This email address is being protected from spambots. You need JavaScript enabled to view it. / 07713 301 277.For updates via twitter please follow us @TLProgramme.

The Thameslink Programme is investing £6.5bn to transform north-south travel through London, delivering new, more spacious trains every 2 – 3 minutes through central London and improved connections giving passengers across London and the South East better travel options to more destinations.

We are creating a new rail hub at Farringdon which connects Thameslink to Crossrail and gives passengers routes to three major airports and St Pancras International.The rebuilt London Bridge will have two thirds more space for more passengers, easier access to all platforms and great facilities making it much easier to use.